Case Study:
VoIP Phone System

Work From Home VoIP Phone System for Acorn Legal

"We found Bytes Digital by accident having seen an article in the North Somerset Times. We explained what we needed and Bytes Digital came up with a proposal straight away which gave us all the things we had asked for at a lower cost. Our main priority was to be able to receive business calls on our mobile phones, anywhere. There was a simple app to install and it worked straight away. We all have direct dial numbers which are routed to our mobiles and we have personal voicemail accessible from either our mobiles or from Outlook email. All in all, a fantastic solution."

Acorn Legal are a niche bookkeeping business, working only for Solicitors in England and Wales. Staff typically work from home using cloud systems.

Brief

Just like many modern businesses, Acorn Legal recently made the decision to work remotely from home. The team at Acorn Legal needed a reliable VoIP solution, capable of supporting their remote and home working team, while offering them all the features of a full, on-premise PBX telephone system.

Acorn Legal needed to be able to simply and easily access their calls on a mobile, making it straightforward to work remotely.

Solution

After taking time to understand Acorn Legal's new business requirements, Bytes Digital put together a VoIP solution centred around remote and home working. With mobility at the core of the solution, Acorn Legal's VoIP phone system includes:

  • VoIP mobile apps for remote working
  • Hunt groups to distribute calls to the right departments, even when working remotely
  • Direct dial extension numbers
  • Capability to make and receive calls as though they were in the office
  • Automatic out of hours service
  • Voicemail to email functionality

Summary

With a quick download of the mobile app, Acorn Legal were able to setup their new telephone system in minutes. Acorn Legal's new work from home VoIP telephone system provides them with a reliable and cost effective solution—keeping all of their remote team connected.

Solutions in this case study
Find out more about our solutions below...