This guide will show you how to transfer a call to another number on your Yealink handset using the Bytes Digital VoIP phone system.
There are two different options for transferring calls.
1. Make sure you are on a call
To begin, make sure you're on a call with the person you wish to transfer.
2. Dial the number of the party you wish to transfer the call to
You can do this by pressing the speed dial button of the user you wish to transfer to, or by dialling their extension or telephone number.
3. To cold transfer
Press the transfer soft key and your call will be automatically sent through.
3. To warm transfer
Wait for the person to answer the call, speak to them, then hang up the call and it will be automatically transferred.
You can transfer a call while you're on the phone with the party you wish to transfer to.
1. When the caller rings, answer the call
This will put the original call on hold, and will allow you to talk to the new caller
2. Press the transfer softkey
This will bring up a menu of numbers
3. Select the on-hold call
Using the menu that is displayed, you can select the call you have on hold. Once selected, press OK and the call will be transfered.
If you still need some assistance, and you're a customer of Bytes Digital, give our support team a call on 03331 301 021 or email firstname.lastname@example.org and they'll be happy to help with your enquiry.
Please note that this support guide is here to assist users with technical issues. You undertake these steps at your own risk and Bytes Digital Limited is not liable in any way for any malfunctions or other issues caused by users undertaking the steps outlined in this guide. We would encourage customers of Bytes Digital to call us with any support-related enquires.