May 28, 2020
What is the Best Phone System for Remote Working?

What is the Best Phone System for Remote Working?

Read time:
2 Minutes

There are so many different types of telephone system on the market today, that it can be hard to cut through the noise to find out which solution fits your business the best.

One common requirement of a modern day telephony solution is remote working—allowing staff to work from home without complicated and expensive setups and equipment.

What is the best phone system for remote working?

The best telephone system for remote working is a cloud-based VoIP solution. That may sound daunting, but I promise you it’s quite simple.

The traditional telephone system uses telephone lines and an on-premise piece of hardware to control all the incoming and outgoing telephone calls. This hardware is known as a PBX.

But with modern day technology, you can host your PBX in the cloud, rather than having it sat physically in your office. This offers dramatic cost saving benefits as well as (you guessed it) the ability to have remote workers.

These remote workers can make use of your cloud telephone system from any device. For example, if they’re working remotely, they can download the free VoIP mobile app and connect directly into your telephone system. This allows them to work from anywhere, using only their smartphone.

VoIP Mobile app for remote working
VoIP mobile app

Why would a business want remote workers?

There are many reasons why a business might want to make use of a remote workforce. Here’s a few:

1. Working from home

Many businesses are increasingly utilising a remote workforce by allowing their employees to work from home. Working from home removes the commute, and often improves staff morale and business efficiency.

2. On the road staff

Another application of remote working is on the road staff. Often, field based sales staff need to report back to the office from wherever they are, so having a telephone system that allows them to do that with ease is important.

3. Reduced costs

Having workers work remotely is a great way to decrease your businesses running costs. Whether that’s heating and lighting, desk space or parking, you can reduce your expenditure by enabling remote working—and a cloud based VoIP telephone system allows you to do this.s

4. Working on site

Many businesses work remotely anyway. A prime example is construction sites. Project managers and sales executives on site need to connect to HQ but often don’t the facilities for a full PBX. Utilising a cloud telephone system provides on site connectivity without any expensive equipment or installation.

Why are cloud telephone systems best for remote working?

Cloud based VoIP phone systems are great for remote working because of how they’re set up. Because they use the cloud, you can easily connect from anywhere—without the need for a complicated installation or setup.

Remote working with VoIP diagram
Remote working diagram

As you can see, cloud telephony provides a great platform for your business—whether it’s for 3 or 30 users. Using the cloud provides your business with a strong and reliable telephone system, without the need for expensive PBX equipment.

How can you set up remote workers on a cloud telephone system?

We know how daunting it can be when changing telephone systems, but the good news is that setting up a cloud telephone system is simple and easy.

Because the whole solution is cloud based, we can provision your users, whether they’re remote or office based, provide handsets and logins for mobile apps, and then configure your system remotely.

The flexibility of the cloud means that your telephone system can be configured exactly as you’d like it—and tweaked and changed as your business grows.

We can provide remote workers with their own handsets which they can use at home, or even their own business mobiles for when they’re on the road—its totally up to you.

If you have any questions, or would like some more information about how Bytes Digital can help your business, email hello@bytesdigital.co.uk give us a call on 03331 301 021.

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